Frequently asked questions
Clear answers before you decide
These answers avoid blanket promises. The actual vehicle, ownership documents, location, access, terms, and schedule are confirmed directly.
What information should I have ready when I call?
The year, make, model, general condition, vehicle location, and whether you have the keys and title are the most useful details. If you are unsure about any item, say so—Merritt’s can ask follow-up questions.
Does a phone conversation guarantee an offer or pickup?
No. Merritt’s reviews the vehicle details and confirms any offer, removal terms, and pickup window directly with you before you decide whether to proceed.
Can I ask about a vehicle that does not run?
Yes. Describe the condition honestly, including whether the vehicle rolls, steers, has all four wheels, and is easy for a truck to access. Merritt’s will confirm whether removal is available for that vehicle and location.
Is this a general towing or repair service?
No. The towing information on this website concerns removal connected to vehicles Merritt’s is considering for purchase or recycling. Merritt’s does not advertise roadside repair or general breakdown towing here.
What if the title or keys are missing?
Tell Merritt’s before scheduling anything. Documentation requirements depend on the vehicle and ownership situation. Merritt’s can explain what it needs, while Minnesota Driver and Vehicle Services remains the authority for title questions.
How quickly will my vehicle be picked up?
Pickup timing depends on the vehicle, location, access, and current schedule. Merritt’s will provide a pickup window only after the details are confirmed; this website does not promise same-day service.
Which areas does Merritt’s serve?
Merritt’s is based in Brooklyn Center and publishes service information for Brooklyn Center and Minneapolis. Call with the exact vehicle location to confirm current availability elsewhere.
When can I call?
Merritt’s is available by phone open every day, 8:00 am–8:00 pm.
Ready to talk through the vehicle?
Call for the fastest response or send a text during daily business hours.